Ensure players are satisfied with the services provided by the casino.Cater for the needs of the players while they are within the casino.Maintain relationships and market targeted guests through personal contact to generate incremental revenue.Responsible for marketing to active and inactive guests by mail and phone to further develop brand loyalty and visitation to the casino and report results of each.Promote the Casino gaming experience to high-valued players while ensuring highest quality theoretical attendance and maximum ROI.Must be willing to work a flexible schedule.ĮSSENTIAL DUTIES, JOB FUNCTIONS & RESPONSIBILITIES Must assist in promotional events and issue comps based on established guidelines. Must be enthusiastic, courteous with pronounced emphasis in customer service.

Enhance customer relationships by meet and greets on the casino floor, at special events, and during promotions. Building loyalty and gaming revenue while developing current player database and recruiting new players through written and verbal communications. Interact with and provided exceptional service to new and established guests enhancing their experience.

Tuscany suites and casino players club